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Credit Policies · Return Policy · Website Policies · Website Terms of Use
We welcome your business. In order to accommodate your purchases we have established credit guidelines that need to be adhered to. These guidelines are:
1. You must have a Provincial Sales Tax Certificate in order to purchase. Florists Supply Ltd. will not sell to the general public in the best interests of its retail customers.
2. To apply for credit privileges a Credit Application must be obtained by contacting your local branch.
3. Purchases can be made by cash, debit, credit card or C.O.D. until such time credit is approved.
4. If Credit is approved, a Credit Limit mutually agreed upon by Florists Supply Ltd. and the Customer will be established. We expect Credit Limits to be adhered to. Credit Limits will be viewed on a continuous basis to ensure their adequacy. You may request an increase to your Credit Limit at any time. Florists Supply Ltd. will review your situation, particularly your current payment habits, prior to granting an increase.
5. If Credit is approved, the terms are 30 days from statement date. Our month end cut-off is the last working day of each month and statements are mailed the next day. Please ensure that we receive your payment no later than the 30th of the following month. Otherwise, interest of 2% will be charged on any portion of your account outstanding over 30 days. For your convenience, payments may be made to any of our four branches.
Payment within the terms is important for the following reasons:
(a) Since many of our products are bought and sold by our Customers within the same month, keeping your account current with us will ensure proper matching of your cash inflows and outflows.
(b) You will avoid service charge penalties of 2% per month (effective annual interest rate 24%).
(c) Florists Supply Ltd. will be able to keep its inventory financing charges to a minimum and in turn continue to provide you the lowest possible price for quality products.
6. If any invoices are outstanding over 60 days, Florists Supply Ltd. reserves the right to revoke your credit privileges and impose C.O.D. terms.
We believe these guidelines are fair. We want to ensure they are clearly understood and followed by our customers. If you have any questions please feel free to contact us. A copy of our Credit Application can also be obtained from any of our branches or you may print a copy for yourself from the link above.
Supplies
Supplies should be returned in the original packaging within 15 days of invoice date in order to receive a credit note for the product.
Supplies should be returned in the same condition as purchased; any merchandise with signs of use will not be accepted.
Florists Supply Ltd. reserves the right to charge a 20% re-stocking fee for returned merchandise.
Supplies may be returned to the location the purchase was made from. If shipping a return please notify the service desk so they are aware the return is coming. Shipping charges for returned items are the customer’s responsibility and are not refundable.
Florists Supply Ltd. is not responsible for loss due to damage or delay in transit as goods travel at the buyers risk and orders are accepted on that basis only.
Fresh Cut Flowers
Quality issues should be reported to your Customer Service Representative within 48 hours of receipt of product for a credit to be issued.
Florists Supply Ltd. is not responsible for loss due to damage or delar in transit as goods travel at the buyers risk and orders are accepted on that basis only.
With any credit request, providing the invoice number that the product was purchased on will help us promptly process your request.
Pricing Policy
The prices listed on this website are subject to change without notice. If any price listed on our website is different from our
in-store prices, our in-store prices will be used.
Privacy Policy
Florists Supply Ltd. has drafted the following paragraphs to detail how we gather and disseminate information, in an effort to demonstrate our strong commitment to online privacy. Please contact us if you have any questions about our privacy policy.
Use of Internet Protocol Address
We use your Internet protocol (IP) address for several reasons: to help diagnose problems with our server, to administer our Web site, to help identify you and to gather broad demographic information.
Use of Registration Information
Our site's registration area requires customers to supply contact information, such as (but not limited to) name, e-mail address, and Postal Code. We may use this information to send you promotional materials from our company and from some of our partners.
Use of Demographic Information
We also collect demographic and profile data that we use to tailor your experience at Florists Supply Ltd. Based on this information, we may display products and content we feel might interest you.
Use of Information Collected in Contests
To participate in any contests we may run, you will be required to supply contact and demographic information. Florists Supply Ltd. uses this data to send you information about the company. We might use this information to contact you as necessary. Demographic and profile data are collected at our site and used to personalize future visits by displaying the content we feel you would most interest you.
Children's Guidelines
This site is for the use of our customers and not for the use of anyone under the age of 18. We do not collect or use any online contact information or identifiable off-line contact information about children. We do not distribute personally identifiable information about children. We do not give children the ability to order products. We do not entice children with games or contests.
Correct/Update Personal Information
Florists Supply Ltd. allows you to change or modify your personal information by contacting us through any of the methods identified on this website.
Disclaimer
This site may contain links to other sites. Florists Supply Ltd. is not responsible for the content or privacy practices of those sites.
Website Terms of Use
You are prohibited from posting or transmitting to or from this site any unlawful, threatening, libellous, defamatory, obscene, pornographic, or other material that would violate any law.
Disclaimer
The content provided at this site is provided 'as is' without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Florists Supply Ltd. further does not warrant the accuracy and completeness of the content at this site. Florists Supply Ltd. may make changes to the content at this site, or to the products and prices described herein, at any time without notice. The content at this site may be out of date, and Florists Supply Ltd. makes no commitment to update the content at this site. Information published at this site may refer to products, programs or services that are not available in your country. Consult Florists Supply Ltd.'s Customer Service group for information regarding the products, programs and services that may be available to you. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Products may not be exactly as pictured.
Limitation of Liability
IN NO EVENT WILL FLORISTS SUPPLY LTD., ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEB SITES LINKED TO THIS SITE, OR THE CONTENT OR INFORMATION CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE CONTENT OR INFORMATION FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Applicable Laws
This SITE is administered by Florists Supply Ltd. from its offices in Winnipeg, Manitoba, Canada. Florists Supply Ltd. makes no representation that content at this SITE are appropriate or available for use outside Canada, and access to them from territories where their contents are illegal is prohibited. You may not use or export or re-export the content of this SITE or any copy or adaptation in violation of any applicable laws or regulations including without limitation Canadian export laws and regulations. If you choose to access this SITE from outside Canada, you do so on your own initiative and are responsible for compliance with applicable local laws. These Terms will be governed by and construed in accordance with the laws of the Province of Manitoba, without giving effect to any principles of conflicts of laws.
General
Florists Supply Ltd. may revise these Terms at any time by updating this posting. You should visit this page from time to time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this SITE.
Note:
All trademarks and registered trademarks are the sole property of their respective owners. Photographs courtesy of respective manufacturers. Florists Supply Ltd. logos are registered trademarks of Florists Supply Ltd. |
