Contact Us | Florists Supply

Whether you have questions, ideas, or feedback, we’d love to hear from you.

For individual branch locations, hours, and contact information, please click here.

Get in Touch

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FAQs

We serve a diverse range of licensed businesses across Canada. This includes florists, event planners, garden centres, interior designers, gift shops, grocery stores, restaurants, film and theatre set designers, furniture retailers, airports, hotels, and real estate staging companies (just to name a few!).

While we’d love to support your creative floral endeavors, we are a B2B floral wholesaler, which means we supply product to licensed businesses only. We will request a copy of your business license during the customer registration process.

You can register to shop online. We require your business license, name, contact information, website, and social media accounts to validate your business before we can register you. Please note that only specific business types are eligible to shop our fresh flowers.

Our customer registration process can take up to 2 to 7 business days depending on the information provided to validate your business. This may take longer during busier seasons such as Valentine’s Day, Wedding Season, and the Holiday Season. We recommend sending us as many details about your business to expedite the process. We thank you for your patience!

Our wholesale pricing is only available to our existing customers.

We pride ourselves on our service and strive to turn orders around as quickly as possible. Due to the seasonality of our industry and the breadth of warehoused items involved, we may require two business days to prepare your order to ship. Upon receiving your order we will contact you to discuss product availability, shipping timelines, and delivery expectations.

You can view our latest catalogues and flyers online. Our catalogues show a large portion of our products, and we recommend browsing our website for our entire offering. Please note that wholesale pricing is available to existing Florists Supply Customers only.

If you are an existing Florists Supply Customer and would like a printed version of our catalogue, please contact us. We’d be happy to send one over!

Contact us and we will connect you with a knowledgeable Florists Supply Branch Manager to offer their insight and help you find your footing. We also provide a Fundamentals of Floral Design and other floral design training courses during our annual Education Week in March to help you gain the skills you need for success.

You can find our upcoming events by visiting the Events page on our website.

You can find our tips to best take care of your blooms on our Care and Handling page.

We recommend placing any special orders at least three weeks before the date of your event.

Fresh Flower pricing is constantly changing based on market value. Please contact your Cut Flowers Customer Service Representative for more information. Please note that only specific business types are eligible to shop our fresh flowers.

Locations

Winnipeg

35 Airport Road
Winnipeg MB
R3H 0V5

Map Connect

Contact:

Order Desk: 204.632.1210

Fax: 204.694.6858

Toll Free Phone: 1.800.665.7378

Toll Free Fax: 1.888.694.6858

Hours

Monday: 7:30a.m. – 3p.m. Tuesday – Thursday: 8a.m. – 3p.m. Friday: 8a.m.- 2p.m. Saturday: Closed Delivery Times Mon: 9:30a.m. and 1:30p.m. Tues-Fri: 10a.m.

Temporarily pick-ups and delivery only.

Saskatoon

520 - 52nd Street E
Saskatoon SK
S7K 4B1

Map Connect

Contact:

Order Desk: 306.244.4457

Fax: 306.244.0010

Toll Free Phone: 1.800.667.3985

Toll Free Fax: 1.888.604.0010

Hours

Monday – Thursday: 8a.m. – 3p.m.
Friday: 8a.m. – 12p.m. Delivery Times Monday – Thursday: 11a.m. Friday: 10a.m.

Edmonton

16455 - 118 Avenue
Edmonton AB
T5V 1H2

Map Connect

Contact:

Order Desk: 780.424.4576

Fax: 780.424.4566

Toll Free Phone: 1.800.465.8878

Hours

Monday – Thursday: 8a.m. – 3p.m. Friday: 8a.m. – 1p.m. Saturday – Sunday: Closed Delivery Times: 9:30am daily

Temporarily pick-ups and delivery only.

Calgary

Bay 5, 6320 11th Street SE
Calgary AB
T2H 2L7

Map Connect

Contact:

Order Desk: 403.252.5558

Fax: 403.252.5597

Toll Free Phone: 1.877.266.8095

Hours

Monday – Friday: 7:30a.m. – 1p.m. Saturday: Closed Delivery Available.

Temporarily pick-ups and delivery only.

Vancouver

Roseberry Square, Unit 5, 3979 Marine Way
Burnaby BC
V5J 5E3

Map Connect

Contact:

Order Desk: 604.630.4688

Fax: 604.630.4681

Toll Free Phone: 1.866.203.8607

Toll Free Fax: 1.888.645.7316

Hours

Monday – Thursday: 8a.m. – 3p.m. Friday: 8a.m. – 1p.m. Delivery Times: Monday, Tuesday, and Thursday at 10a.m. Available to Lower Mainland & Fraser Valley (up to and including Langley)

Holiday Hours

January

Friday January 1 (New Years Day) – Closed

Wednesday, January 27th – Free Webinar: Content Strategy 101

February

Monday, February 15 (Family/Louis Riel Day) – Edmonton open from 11am to 1pm

All other branches are closed

March

Monday, March 15th to Tuesday, March 16th – Education Week: Fundamentals of Floral Design

Wednesday March 17th to Thursday, March 18th – Education Week: Intermediate Floral Design

April

Friday, April 2(Good Friday) – All branches closed

May

Monday, May 24 (Victoria Day) – All branches are closed

June

None

July

Thursday, July 1 (Canada Day) – All branches closed

August

Monday, August 2 (Civic Holiday) – All branches are closed

September

Monday, September 6 (Labour Day) – All branches are closed

October

Monday, October 11 (Thanksgiving Day) – All branches are closed

November

Thursday, November 11 (Remembrance Day) – All branches are closed

December

Friday, December 24 (Christmas Eve) – All branches closed at 12pm

Monday, December 27 – All branches closed

Tuesday, December 28 – All branches closed

Friday, December 31 (New Year’s Eve) – All branches closed at 12pm